MAS – Enrich Online
Now this is a very interesting topic.
I tried to sign up for MAS loyalty program/frequent flyer miles (Enrich) online today :
There are two steps for you to register to be a member – the 1st step requires you to key in all your details and then it brings you to step 2, which is the shown below.
yeah…i was confused as hell. i think i need to get a PHD doctorate or something to figure out why MAS list out TWO business categories. so, i ignored this and tried to complete the form and guess what happened?
Pissed. Angry. Time wasted. Thats all i could think of. So what did i do? I emailed to their ENRICH support email and KABOOM! In 5 min the email reply from MAS Sys Admin :
Yeah, what the fuck indeed. The online registration doesnt work. The email support is also screwed up. Now im kinda scared to fly with MAS. Ive already wasted enough time trying to register or get help from MAS (not to mention to write this post in my blog!) but im gonna try one last time, to contact MAS customer service instead. I will keep you guys posted!