I was at Tony Romas (cineleisure) last sunday and i have to say, it was really a very pleasing experience.Its been a loooooooooooong time since i had great food and service!
I went there to celebrate my wife’s birthday and we had steak and ribs (ouch…my wallet) . Halfway through the course, we ordered a strawberry drink that is made from real strawberries.With just one sip, you could almost faint, so i decided to tell the waiter about it. I also told him that please take the drink off our bill and he obliged, no questions asks! now is this service!
After our meal, i told the waiter about my wife’s birthday and we got free birthday cake (actually it is more like ice cream + cookie on the bottom) which is SO MUCH BIGGER than i expected! Oh yeah, they also didnt bother to check my wife’s IC so that is really a bonus.
All in all, i would have to say Tony Roma’s customer service quality has been on par ( i have also been to their midvalley outlet) and i couldnt recommend more if you guys want to have a good day/night out🙂
PS: the cookie is really, really good!!