This is a very interesting subject!
I came across this posting in low yat forum – apparently this fellow member was “searched” in full public view at the Harvey Norman store at Bukit Tinggi (KLANG) store by the security and sales staffs.
Well, personally, i have been a long time harvey norman customer and the service that i have gotten from them so far has been top notch. I dont however agree with their methods in doing the search. Sure, they reserves the right but here is how the are supposed to do it :
1) Invite the customer to the office/ area out of public view
2) explain to the customer the reason for the search
3)if customer refuses, harvey norman then can proceed to contact the police.
There ! its not that difficult isnt it?
So whats next ? the poor fellow actually emailed harvey norman and is still waiting for a reply from them. my guess is that either
1)All the bosses (australian blokes) are already on xmas leave
2) no one gives a shit (the bukit tinggi branch)
So what do you think ? leave me a comment!