Harvey Norman

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This is a very interesting subject!

I came across this posting in low yat forum – apparently this fellow member was “searched” in full public view at the Harvey Norman store at Bukit Tinggi (KLANG) store by the security and sales staffs.

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Well, personally, i have been a long time harvey norman customer and the service that i have gotten from them so far has been top notch. I dont however agree with their methods in doing the search. Sure, they reserves the right but here is how the are supposed to do it :

1) Invite the customer to the office/ area out of public view

2) explain to the customer the reason for the search

3)if customer refuses, harvey norman then can proceed to contact the police.

There ! its not that difficult isnt it?

So whats next ? the poor fellow actually emailed harvey norman and is still waiting for a reply from them. my guess is that either

1)All the bosses (australian blokes) are already on xmas leave

2) no one gives a shit (the bukit tinggi branch)

So what do you think ? leave me a comment!

About xcarpathia

Just a normal average malaysian joe

Posted on December 20, 2008, in THE BAD and tagged , , , . Bookmark the permalink. Leave a comment.

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