MAS

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Its always very taxing to fly, whether its for business or pleasure. you spend an enormous amount of time going to the airport, checking in, waiting, immigration, body checks and not forgetting the frequent requests you get from lost elderly persons😛

It was just my luck though, last week to experience a 6 hours flight from KL to Singapore. Yes, you read that right- 6 bloody long hours! My plane to singapore was suppose to depart KLIA on 3.40pm. As the plane was taxing on the runway, the plane stopped and the captain announced to everyone that there were “technical” difficulties”. Everyone was sweating in the plane as you can imagine since the plane is stuck on the runway ! 15min passed, the captain announced that everyone can resume using their phones as the plane went back to the gate.

We went back to the gate and everyone started using their phones....

of course, everyone started calling frens that they are stuck in a plane that was supposed to depart 25min ago!

of course, everyone started calling frens that they are stuck in a plane that was supposed to depart 25min ago!

We went back to the gate and everyone started using their phones….

Once we were back at the gate, technicians boarded the plane to perform checks. 15min passed by and then the captain announced that we had to switch planes. everyone in the plane was groaning and a group or pissed sporeans malay or indonesians started screaming and yelling!

you can imagine how frustrating it was as everyone was stuck on the plane without knowing if they will make it to their next flight in spore or as to my case, able to attend a meeting in time.

As people left, we were instructed to walk to the transfer counter, which is another 5-10min walk depending on how you see it. Once we reached the transfer counter, all hell broke loose. only one person was there and there was around 100++ of us!

look at the line at the transfer desk!!!

look at the line at the transfer desk!!!

after 20min standing in line, we were then told to follow this one MAS lady to take train to depart from GATE C. everyone rushed like mad and when we reach GATE C, we had to go through security/body checks and then line up again! WHAT THE FUCK! People already start cursing ” fuck, malaysia mana boleh?!”   ” MAS = MANA ADA SERVICE!?!?” ” Im gonna miss my flight in spore!!!” …..

we had to line up again once we reach gate c to depart on Spore airline...wtf

we had to line up again once we reach gate c to depart on Spore airline...wtf

look at the line! body check + lining up for new boarding pass!

look at the line! body check + lining up for new boarding pass!

Do remember that around this time, everyone was already hungry, thristy as we had no time and they didnt even bother to serve us water on the original plane. FUCK!

So guess what time i finally depart KLIA from my original flight on 3.40pm? 8.45pm!! FARK! When i reached spore, it was already nearing 10pm and i also had to search for my luggage as MAS sent it ahead. Guess how i finally found my luggage? it was just lying on the floor somewhere at Changi airport….fark….really good job of handling this incident MAS.

Took my luggage, hailed a taxi cab and checked into hotel, dropped my bag at the hotel and had my dinner @ 11.30pm. FUCKING FANTASTIC.

What pisses me off is not that i had to switch plane. Its the way MAS handled this whole incident, its as if they are not trained for contigency such as this. Questions lingering in my head

1) Why were there no technical prechecks before the plane took off?

2) Its already one week and still no one from MAS contact me to apologies or explain what the technical problem was.

3) Putting my luggage on an earlier flight to spore so it will reach spore ahead of time. Very good but no one from MAS bothered to tell us what was THAT plane number and we spent time looking for it at changi!

What do you think? do you have a bad flight experience that will top mine?

OH yeah, my friend once wrote a complain letter to quantas and they sent him an apology letter & a TDK NOISE CANCELLING Headphones worth A$1xx…… i wonder what will MAS send me…..

About xcarpathia

Just a normal average malaysian joe

Posted on March 12, 2009, in The FUGLIES and tagged , , , , , , , , , , , . Bookmark the permalink. 4 Comments.

  1. Technical prechecks or more commonly known as “walk around checks” are done everytime a plane lands. Should there be a problem the engineers will know right away, even before the passengers are in. In this case, whatever that failed probably failed as the plane was taxiing to the runway for take off. So the captain decided that the plane cannot fly and therefore he will have to do a ground turn back.

  2. Thanks for visiting my blog. the thing is, i believe everyone was just pissed because it took so long for the captain to decide whether to turn the plane back…we were in the plane for at least 45-1hour…i cant remember. i guess most people have no issue with changing planes but not with how the whole affair was handled and the time taken.

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