MAS (Part Deux)
Sorry for the lack of new post…been really busy with work and i got a new baby to take care of !
MAS did reply back to my earlier post : (Click to read)
So what did you think about their reply? it was not very apologetic wasnt it? Anyhow, they gave me 5000 miles points (which is really no big deal really!) so i wonder, what about those customers who are not a member of their loyalty club? what did they get?
I wonder if any of you have had a bad experince with any airlines and if you did anything such as write in a formal complain or provide feedback at the counter?
PS: It took MAS about 1 month to reply my email…so i guess its only proper that it takes me 1 month to post this story…