Old Town White Coffee 2.0
Little did i know that my previous post on Old Town White Coffee ( i love their hazelnut white coffee by the way!) would generate so comments instead about the quality of food, drinks, service and even retail outlet hygiene!Having said that, i do relate to the complaints i see on the previous post. The service level at Old Town really needs to improve in order to retain customers and to compete with their competitors such as PAPA RICH or even the dreaded STATION 1.
Now here are just some background to Old Town outlets :
- Retail outlets: some are owned by Old Town and some are franchised out.
- They have Quality Assurance folks that travel to different outlets every week to ensure the taste and quality of food is consistent ( yeah, its true!)
- Outlets at airports are self service ( LCCT, KLIA)
- It is listed on the main board on KLSE.
If you do have a complain, please do send directly to firstname.lastname@example.org
PS: Me? i stop going to old town white coffee outlets for a looooong time but i still enjoy their 3 in 1 instant white coffee…which is awesome….